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Website surfing and cookies:

Cookies are strings of code, which are used by websites to record automatically some Users' data in order to make netsurfing of the Website easier and facilitate registered Users' recognition (e.g. name of the access provider, source, visited pages, date and last of visits etc.). It remains understood that data obtained by cookies are registered as anonymous and can be used only to allow the best Website browsing. At any time, Users may disable Cookies on their browser (e.g. Internet Explorer, Safari, Firefox, Google Chrome), keeping in mind that disabling netsurfing, the Website could be less effective and some sections of the Website couldn't be accessible any more.

Information provided by Users:

Information intentional provided by the Users corresponds to the data provided by the Users through e-mail and/or filling in specific forms and/or answering questionnaire in order to access special sections and services of the Website.

As owner of the Website, SYMedya, directly or through people in charge indicated in the Website, processes and saves Personal Data into the server. Personal Data collected in the database of SYMedya are accessible only by qualified people, who guarantee protection and confidentiality. For this purpose SYMedya makes use of security measures to prevent loss or illegal usage of stored data.

Personal Data are collected and processed by SYMedya for the following purposes:

  • to let Users access to certain special sections or contents of the Website;
  • to let users access to services requested by them (e.g. e-commerce);
  • to promote products and services provided by SYMedya and its partners by sending advertising material (e.g. direct marketing by e-mail, phone etc.);
  • to collect and understand Users' consumption choices in order to offer personalized proposals and/or to bring to Users' attention specific events and promotions regarding SYMedya products and services;
  • Newsletter.

Data confidentiality and privacy :

SYMedya is accountable for the protection of the personal data provided by our clients and members during their visits and orders. All provided data are exclusively used for internal purposes that are all linked to the activity of SYMedya None of the information received would be transmitted to a third party (neither the personal information nor the your contact details).

Validity of the contract

By making a purchase via tailorissimo.com website (hereafter called Website), the customer (you with a minimum age of 18 years) and the retailer (tailorissimo.com) are contractually engaged until further notice. Once the customer has placed an order on the website, the customer will receive a confirmation email to the email address provided at the end of the order or during its registration. It is the customer's responsibility to provide a correct address and verify the order confirmation thoroughly for any error. It is important that the customer contacts the website immediately should there is a need to change or correct any detail in the order.

Once a custom-made garment has been cut meaning that the production has begun, no additional changes can be made. Information about the status of the order are available on the customer's account at any time. Once the order has been shipped, a confirmation email containing tracking links (in countries where it's possible) is sent to the customer.

Upon the receipt of the goods through the customer, the contract is considered as concluded.


Prices that are displayed on the Website can be changed at any time. Prices include VAT as well as taxes that might be required by the customs of the shipment country.

However, if the order is retained by the local customs and requires a one-fee entry tax then tailorissimo.com will refund the amount to be paid with an excess of 20% of the value of the order. In this specific case, the customer will have to pay the required amount and provide the Website with a copy of the invoice to be refunded directly at SYMedya Güvenevler Mahallesi Kavaklıdere Caddesi Gelibolu Sokak No:6/3 06690 Çankaya - Ankara - Turkey or by scan at [email protected] with the detail of the order reference.


Client can use different payment methods among the following ones:

  • Visa
  • MasterCard
  • American Express

The payment will cover the entire amount of the order. Payments are made in the currency chosen by the customer, which might generate banking fees that the Website can't at anytime be liable for. Once the payment is executed, the production of the order will start and the shipment will be done at the delivery address provided during the order.

Rights of users

It remains understood that each User may exercise - at any time and addressing a written request to Güvenevler Mahallesi Kavaklıdere Caddesi Gelibolu Sokak No:6/3 06690 Çankaya - Ankara - Turkey - all his/her rights appointed regarding information about purposes and modality of processing, updating, integration or deletion of Personal Data collected by SYMedya.

Website utilization:

The access and navigation of the website imply Users' acceptance of the following General Terms and conditions.

SYMedya shall not be considered liable for any use of the Website and its contents made by its Users that is not compliant with the laws and regulations in force.

SYMedya, like so its commercial partners and third Parties authorized by SYMedya for the management of the Website, could not be considered responsible for any damage by the possible inaccessibility of the Website or of part of it, and for any damages caused by virus, corrupted files, errors, omissions, interruptions, deletions of contents, network problems, data transmission, unauthorized access, malfunctions of Users' electronic equipment, etc.

Intellectual Property Rights:

Users expressly declare that SYMedya is the only and legitimate owner of all rights and reputation associated with the trademark "" tailorissimo.com" or any other trademarks owned by SYMedya.

SYMedya is the owner of the Website registered under the domains named www.tailorissimo.com as well as www.tailorissimo.com, www.tailorissimo.com, www.tailorissimo.co.uk, www.tailorissimo.com and of its contents released on them (including: audio and video files, images, logos etc.). It is expressly accepted that each possible use of the Website's contents by Users shall respect limits and conditions indicated all clauses the general conditions Policy. Every violation of this Policy shall be considered as an infringement of the rights held by SYMedya and could be legally prosecute. SYMedya can have the exclusively right to authorize or prohibit in its sole discretion any reproduction, publication, distribution, modification, display, creation of works, partially or entirely, derivate from the Website's contents.

Links to the Website and to any other websites:

The Website can contain links to other websites. SYMedya shall not be considered responsible for the accessibility of third Parties' websites and/or for their contents. SYMedya must approve in writing any links to the Website contained in other websites.

Denial of liability:

SYMedya takes measures to ensure that the content of the Website is accurate and does not contain incorrect or out-of-date information. However, SYMedya shall not be considered responsible for the accuracy and completeness of the content, with the exception of its liability for negligence and/or breach of law. Moreover, SYMedya cannot guarantee the Website will operate constantly, without any interruptions and errors due to the connection to the Internet.

Changes of the present policy

This Policy could be changed in accordance with new regulations, or if SYMedya changes the terms and conditions related to the processing of Personal Data and/or the access and navigation of its Website. Any update of this Policy will be made available on the Website in the dedicated section.

Governing law and jurisdiction

Turkish law governs this Policy. The courts of Ankara (Turkey) shall have the exclusive jurisdiction in case of litigation referring to the enforcement, interpretation or violation of this Policy.